4.8
(940 Reviews)
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Written by real people like you
Beau Casey
(3 months ago)
"We had Nick and Shawn come to size our house and get our house fully customized. They did a great job along the process explaining what our house needed and what our options were. We are very pleased with their service and excited to get our new furnace and AC unit installed!"
wyattnrobin1
(3 weeks ago)
"I had such a lovely experience today with one hour. Tim and another technician, I’m sorry I can’t remember his name, were amazing. They were both polite, friendly, knowledgeable and efficient. My issue was taken care of quickly and with the utmost care. I highly recommend working with these two gentleman."
Tony Pietrasz
(in the last week)
"One hour came out for furnace maintenance and Joe the tech was amazing. Very personable and professional. Took care of our systems needs in a timely fashion and explained everything thoroughly."
Ted Walsh
(a week ago)
"Don and his co-worker were very professional, worked very hard to completion and produced good work. They both displayed pride in their work. As a result of their efforts, my furnace is operating better than before."
Mark
(11 months ago)
"I can't recommend the One Hour team enough. I worked with Justin, John, Nick, and Don over the course of the day on January 17, 2024, after our furnace stopped working overnight during single digit and teens weather. Justin, the initial tech dispatched to our home, was helpful, courteous, and informative. He gave great information on options and what we could expect when the furnace issues ran deeper than expected. His initial diagnostic got quickly to the problem and allowed for the rest of the great experience. John helped us immensely, both by determining exactly what we needed for a replacement furnace and prepping our house for the install. He was even able to save us some money and electricity by resizing our furnace to better match our home size and ductwork. John also brought us the new furnace personally after picking it up himself (not what we generally expect from a salesman) and brought pizza for the installers working late. Nick and Don installed our furnace over the course of a few hours, working around an inquisitive toddler and equally inquisitive homeowners. They worked far later than could be reasonably expected without complaint to make sure our kiddo could have heat when she went to bed. The quality of work was phenomenal, and they were consummate professionals. I can't commend them enough. The team was complete pros who get it and understand what you need and what matters. You won't be disappointed. Edit: forgot to mention - the prices were very fair, especially for the service quality. Can't forget that."