Robert Kacic
(in the last week)
"They were very friendly and professional from the receptionist to the technician. Arrived quickly and on time. They promptly got our heat back on and explained the problem and the recommended solutions. They also explained the preventative maintenance program which sounded good so we signed up. They fixed our furnace and we were very happy with the experience. They did not try to up sell products and there was never any pressure. We were thoroughly satisfied with the experience and I would recommend them to my family and friends."
Elizabeth Cappabianca
(in the last week)
"I will always choose this company for my heating and cooling needs. Called early in the morning about having issues with our furnace when it was around 15 degrees outside. They were here less than a few hours later and had already diagnosed the problem. Spent the afternoon installing a new furnace and made sure everything was working before leaving. They even shoveled my front side walk while waiting for the new equipment, which I was grateful for. Always very nice technicians who take the time to explain what they are doing. Would highly recommend."
Lori Dente
(a week ago)
"Corey was absolutely outstanding! When our new furnace suffered an issue and .stopped working a few days in, Corey came out quickly and remained at our house until the problem was properly diagnosed and fixed. He stayed for a full shift well into the evening to make sure we had heat for the night. He was knowledgeable, kind, professional, and just plain likeable! So good at what he does! Can’t recommend him enough!"
Beau Casey
(4 months ago)
"We had Nick and Shawn come to size our house and get our house fully customized. They did a great job along the process explaining what our house needed and what our options were. We are very pleased with their service and excited to get our new furnace and AC unit installed!"
Don Graves
(2 weeks ago)
"The benefit of getting the same tech to your home for service calls is that they really get to know your system and how your home operates. Tom is great with troubleshooting, always goes above and beyond, and takes great care to leave things better than he found them. Have been a One Hour customer for over 10 years and have been very happy with their service."
