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Joe was amazing. Friendly and polite. I had my annual visit. I had some concerns on with my ducts. He fully inspected everything and offered me options for absolutely everything and also recommended what I could do to help with the heat flow in my son’s room temporarily. Joe was extremely throughout and detailed which I appreciate. Definitely moving forward with the updates needed because of his due diligence.
5 stars to Tim from One Hour! Tech Tim came out to my house for routine HVAC maintenance and, as usual, went above and beyond! Not only did he make sure everything was running perfectly, but he somehow managed to turn a simple maintenance visit into a memorable experience. That’s the kind of service you don’t forget! Tim is knowledgeable, thorough, friendly, and genuinely cares about his customers. And apparently, he has also decided that Phoebe, my Weimaraner, is actually HIS customer. 😂🐾 She absolutely loves him—and honestly, I think he comes back just to see her! 😂 Great service, great attitude, and a tech who truly takes pride in what he does. I would 100% use Tim again and again and would recommend him to anyone looking for someone they can trust with their HVAC system. Thanks for always going the extra mile, Tim! And Phoebe says, “Don’t forget my next appointment!” 🐶❤️
Always a great experience! Joe came by for some routine maintenance on our until. Was super friendly and punctual. And during the whole visit, kept me up to date on what he was doing and why. Was ready to answer my questions and give me good tips for extending the life of our unit. This is new to us and he was very knowledgeable and helpful. Personable as well! Great time
Tom did a great job. Friendly, cleaned and was great with our Golden. Explained things that were going on. He fixed a small leak issue that wasn't letting out unit perform at its peak capabilities. Would highly recommend One Hour Heating and Cooling- Medina.
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