At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.84
(160188 reviews)
john jones
in the last week
“I was not home when tech arrived. He contacted me and was able to come earlier. My son was home. Tech arrived when he said he would. My son stated he was polite and got done what he needed to do in a timely manner. This was not a repair but getting measured for a new unit. No cost involved.”
Jay Witecki
in the last week
“Brandon and the crew was very professional did a great job.highly recommend 👏 no air at 1am new unit by 6 pm.”
M. Glz
in the last week
“Raoul G. was extremely polite and explained what the issue was and how it was caused (layman’s terms: drainage was clogged ,water was collecting and causing AC not to cool). He also took the time to provide tips to ensure it doesn’t happen again. (Posted on behalf of my parents)”
Mark Carr (Levithan9)
in the last week
“Called at 3:58pm, got a call back at 4:03. Appointment made for the same day. Was informed that the tech Anthony was dispatched to my address. He was at my house by 4:50 !!
After a severe storm came thru, we lost power. When the power came back on, the AC wasn't cooling as it normally does. I left for work at 7am, and it was already 74 in the house. By the time my son left for work it was 78.
Anthony showed up, had a quick discussion with me about what happened, and immediately went to the outside unit. He did his diag, tests, checked amperage, verified voltage, signal, and RUN/START capacitor operation. Like a true professional.
He tired some quick tests, made sure it was what he suspected, and gave me a proper diagnosis and explanation. I'm an automotive technician, so I understood what the process was and what he was explaining.
Turns out, the outside unit went bad during the power surge, as I suspected. He was totally professional, spoke clearly, and knowing my level of knowledge in the mechanical side of things, showed me the specs and the actual performance of my outside unit, and the amps it was drawing.
I'm an ASE master technician, so I know bull-crap when I hear it. Anthony gave me straight answers, verifiable proof, and no BS options.
This is the FIRST time I've EVER called an Ac company to come out to me. But with what I've seen, how I was treated, the amazingly fast response, and the brutal honesty I received.....I think I found my new GO-TO AC service company.
I will recommend them to everyone I know that needs AC service.”
TONY LING
in the last week
“The caliber of talent that this company hires and retains is truly impressive. Heyward (like everyone else on their team) was punctual, courteous, and professional. My HVAC continues to run flawlessly with proper maintenance from this company”
Shad Allison
in the last week
“Fast and speedy service got my ac back to top operating condition. Even tho my unit was out of warranty they covered the cost of repair due to an issue with the install. Very pleased”
Jason Sharp
in the last week
“Outstanding Service from One Hour Heating and Air Conditioning!
I recently called One Hour Heating and Air Conditioning when my air conditioner stopped working properly, and I’m so impressed with their service! They arrived within the hour, true to their name. The technician was professional, friendly, and highly skilled. He quickly identified the problem—a clogged drain line—and cleared it efficiently. He also shared helpful maintenance tips to prevent future issues, which I found very useful.
The pricing was transparent with no hidden fees, which I appreciated. After the repair, my system was back to normal, and I noticed improved performance right away. What stood out most was their commitment to customer satisfaction—they ensured everything was working perfectly before leaving. I highly recommend One Hour Heating and Air Conditioning to anyone needing HVAC services. Their promptness, expertise, and dedication to quality make them a top choice. Thank you for a great experience!”
Tyler Trott
in the last week
“The technician that came (Ramon) was excellent. He was very knowledgeable and fair with his assessment.
We are signed up for comfort club and got a free systems check. He took his time and told us everything looked good. Nothing extra was pushed on us to buy, he just showed us some things to consider.
Ramon was very kind, knowledgeable, and funny. Easy to talk to and a pleasure to be around. 5 ⭐”
Reed
in the last week
“These guys are great, especially the tech Hunter was very professional and knowledgeable. Their Hero program for a free system check and filter change is legitimate, I’ll be honest I was skeptical about some fine print but nope it is truly free. The owner Justin was incredibly nice as well. Love that they are genuinely giving back to the veteran and first responder community. Would 100% recommend them to everyone I know. And they for sure will be getting all my business in the future.”
Jana Robins
in the last week
“Bellamy did an outstanding job! He sat down with me and explained everything with great detail and pictures. He was polite and courteous. Overall, he exemplified excellent customer service!”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
