At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(154546 reviews)
Ahili Lozano
in the last week
“Had trouble with turning on my heater. Joshua was quick to have it working in no time. He also showed me the issue and how to address it. Very friendly and professional. Happy with the service!!! Will recommend to fam and friends. :)”
Phyllis Bridges
in the last week
“The technician was on time, his work was efficient, and he even did extra cleaning on a drain. He was polite, quiet, and fast. This company cares about their customers. I made the right decision when choosing them for total furnace and air replacement last fall.”
Carol Shifflett
in the last week
“I recently had to replace HVAC and furnace. Scotty has been my go to person for many years. Always polite and cheerful. He informed me it was time to get the units replaced. I had been dragging my feet for a while. I took the plunge and had both units replaced. The two guys (Nick was one. Unfortunately I did not get the other person's name.) They arrived about 10:00 AM and never stopped until after 5:00PM. Did not take any breaks, just kept their heads down and worked hard. Very cordial and happy folks. Explained everything they were doing. Thank you.”
Derrick Crandall
in the last week
“Walter was professional, thorough and friendly. In addition to seasoal changeover from heat to AC, he offered expert advice for overcoming a long-time problem of thermostat location simply and based on existing smart Honeywell units. Evaluated UV bulbs and other technology. Really intend to ask for him for future service needs.”
Inday Candy
in the last week
“Edwin our technician is very knowledgeable and explained in details what needs to done with our HVAC. He has prepared multiple recommendations which enable us to have choices on what needs to be done. He has great personality too. Great job!”
Cindy Sandoval
in the last week
“I had a great experience with One Hour Heating & Air Conditioning in Torrance thanks to Joshua! He was professional, knowledgeable, and extremely courteous from start to finish. He arrived right on time, quickly diagnosed the issue with our AC unit, and explained everything clearly before beginning the repair. What really stood out was how respectful he was of our home—he wore shoe covers, cleaned up after the job, and made sure everything was running perfectly before leaving. Joshua truly went above and beyond, and I wouldn’t hesitate to recommend him to anyone needing HVAC service. Great service like this is hard to come by!”
Brian Drew
in the last week
“My technician Michael Tran was awesome. He arrived sooner then expected, took his time looking over the system and showed me different price packages that were best based on the situation. Michael repaired and got everything working again. Overall my first experience with them and the tech was exceptional.”
Morton Hughes
in the last week
“Zachary Brown, the service technician who came to my home for a a/c tuneup and then discussed the purchase of a new a/c, because my current one was installed in 1996, and is worn out, was very knowledgeable, answered all my questions satisfactory and was very helpful and professional. I received quality customer service which is very rare nowadays. My highest compliments to Niceville one hour heating and air conditioning for employing such a great technician”
Calen Dehen
in the last week
“Great experience working with Erick and Jim. Erick spoke with my dad and I at length, beyond business hours, to make sure all of our questions and concerns were addressed, prior to install, and selecting the best furnace to meet my needs. Jim was professional and courteous in my home during the install. Would use this company again.”
Brian Park
in the last week
“Top notch operation. Always on time. Straight forward pricing.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.