One Hour Heating & Air Conditioning® of West Richmond

"Micah was the technician that came out to my home and for starters, he had great communication and overall customer service which is sometimes lacking. He was very pleasant, honest and thorough. It was rolled all into a very professional service visit. I would use them again because of his good representation of the company."

"I am very happy with all my appointments with One Hour. I have been a customer for many years and never had an issue with them. They stay on top of check ups on my heating and cooling system. When I have a problem, they come that day most of the times to fix. They are always friendly and knowledgeable to my husband and I and we are very happy to have them as our experts."

"My technician David came last week and diagnosed my issue. He ordered the part and returned the following week on Monday and made the repair. My technician was fast and professional. No issues. I would recommend on repairs where you are waiting for a part maybe offer portable a/c cooler in summer. Especially when temperatures are soaring. Other than that, there was nothing else I would recommend. Service was great! 👍🏿"

"My tech JR Hodges is the best HVAC tech that has come to my house in the last 25 years. He was thorough- knowledgeable - personable and explained my options in depth. You should be proud of him as your employee. He represents your company well. If I decide on a new unit I will request him to do the install. I just talked to Robyn: She was the one who saved me in my A/C emergency 2 weeks ago and she helped me out with my maintenance service call to make sure my system keeps cooling me. She is special and I hope her employers know this. Customer service is a lost art and she is one of the best ever. A good face of the company. Thanks again Robyn!!!!!"

"Ralph is always so kind, professional, and thorough. He has serviced my home a couple of times now since I initiated services with One hour heating and air conditioning and it's always a joy because I feel so comfortable and confident in his work."