What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of West Austin

5.0

(23 reviews)

Heating & Air Conditioning

Services By One Hour

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Two One Hour Heating & Air Conditioning technicians standing confidently in front of a service van.

HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in West Austin, TX

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

5.0

(23 reviews)

Ashley Nelson

04-04-2024

“Love mom”

Mario Golson

01-18-2024

“Great customer service”

Mary Boswell

12-08-2023

“Exceptional service from One Hour! This company is a gem. They are honest, kind, and truly knowledgeable. A reliable choice for anyone seeking top-notch HVAC expertise.”

Gary Wolff

12-07-2023

“Caleb did a thorough review of our HVAC system. No exceptions were noted. He scheduled our next system check and left his business card in case we had any further questions.”

Mary Johnson

12-05-2023

“Courteous and patient with this older couple. This was a second opinion and Caleb nailed this problem. We now need some time for our own information gathering on how to move forward with our situation and the solution ahead. Thank you.”

Partha Sud

11-30-2023

“They were great. Guided me through the process of getting the thermostat. Scheduled and followed through promptly . Caleb was very professional and helpful. Highly recommend!”

Keli

11-16-2023

“Great job! Fast and super professional! Highly recommend Caleb at One Hour!”

Jordan Ristau

11-15-2023

“Amazing people! Owners and technicians are caring , thoughtful and honest. I couldn’t recommend them more!”

Ashley Cellio

11-08-2023

“Very prompt and easy to schedule! Sign up for their maintenance plan and get to the front of the line with free diagnostic checks if you have problems with your unit in between tuneups”

Special Offers

Mention at time of service

Seniors Discount 10% off Repair

Limited one coupon per household at participating locations! Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply
First Responder Discount 10% off Repair

Limited one coupon per household at participating locations! Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply
Veterans Discount 10% off Repair

Limited one coupon per household at participating locations! Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply

HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we're an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Meet the West Austin Team

Mark Nolan

Owner

Mark Nolan is the President and owner of One Hour HVAC West Austin. He is an serial entrepreneur that has owned several businesses in the Dallas, Austin, and Central Texas areas. Mark cut his teeth as a commercial construction project manager of refrigerated warehouses throughout the southwest. Born and raised in the great state of Texas, he is a graduate of UNT with a Master’s in Business Finance. Mr. Nolan and his family; have a strong Christian faith, he enjoys the Austin outdoors, as well as a passion for cars.
Audra Nolan

VP of Operations

Audra Nolan is our Vice President and accounting professional. She has over 15 years’ experience in accounting and finance. Mrs. NolanÂ is friendly, outgoing, hardworking, and makes sure our business is running smoothly so that we can concentrate on the clients comfort solutions.
Brittney Ristau

Administrative Manager

Brittney has eight yearsÂ experience in the One Hour HVAC family. She specializes in customer comfort communication, dispatching, and other team managerial duties. She is the ultimate team player and wonderful with; customer service, as well as dispatching to make sure our technicians get to their destination on time, with the information they need to get the job completed. Mrs. Ristau is a club membership expert; her knowledge of the industry is a big asset to One Hour Heat and Air West Austin.
Caleb Lively

Technician

Caleb Lively is a veteran of the US Army. He was trained and licensed in HVAC while serving his country. He is friendly, trustworthy, and loyal. Mr. Lively’s work ethic, and morals make him a great addition to the One Hour Heat & Air West Austin team.

HVAC Near Me In...

One Hour Heating & Air Conditioning® of West Austin services the following communities:

Austin
Bear Creek
Bee Cave
Barton Creek
Brushy Creek
Cedar Park
Cedar Valley
Jollyville
Jonestown
Lago Vista
Lakeway
Leander
Liberty Hill
Lost Creek
Nameless
Point Venture
Rollingwood
Round Rock
The Hills
Volente
West Lake Hills

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Expert Tips

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Transitioning Your HVAC System from Summer to Fall: The Importance of Seasonal Maintenance

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October 3, 2023

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