At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.82
(157612 reviews)
Cynthia Parsons
in the last week
“Amanda Davila Luipasco and her team at One Hour Heating & Air Conditioning are true professionals! From the first interaction, Amanda and her technician John were friendly, attentive, and incredibly knowledgeable. They took the time to listen to our concerns, explain the services clearly, and made sure everything was handled smoothly from start to finish.
Their commitment to customer satisfaction really shines through. They went above and beyond to ensure the scheduling was convenient, the communication was clear, and that every step of the process was efficient and stress-free. It’s rare to find a company that combines technical know-how with such genuine care for the customer experience.
If you're looking for dependable, high-quality service, One Hour Heating & Air Conditioning is the company you want to work with. Highly recommend!”
Justin Griepenstroh
in the last week
“I could tell right off the bat that Carter was one of the best. He quickly diagnosed and fixed the issue while keeping me informed every step of the way. He took the time to clearly explain both the problem and the solution in a way that made sense, which I really appreciated.
What stood out even more than his skill was the pride he took in his work. It was obvious Carter cares deeply about doing the job right—not just for the sake of the repair, but because of the standards he holds for himself and the company he represents. That kind of pride and integrity is rare these days, and it left a lasting impression on me.
Carter didn’t just fix a problem—he delivered real value through his professionalism, honesty, and the respect he showed for his craft. I’m genuinely grateful and would recommend him without hesitation.”
Valerie Campbell
in the last week
“I contacted Benjamin Franklin Plumbing last night and they sent Cristi out this morning to determine why I had water dripping under my kitchen sink. Cristi assessed the situation and found the problem right away. He immediately gave me the fix and cost. I asked him to look at a couple other things and he again gave me the fix and cost. I asked him to complete some of my issues and will plan another visit for the remainder. He also gave me my once a year plumbing inspection that I receive as part of my membership. Cristi has been at my home before and he is very knowledgeable and he gets right to the point but is very friendly. He is kind, quiet and confident. Thanks, Cristi!”
Lefty
in the last week
“The team's dedication to providing excellent service truly stands out. Their expertise and efficiency were evident throughout the entire process. It is clear they take pride in their work and strive for customer satisfaction. The friendly and professional demeanor of everyone involved created a positive experience. I highly recommend their services to anyone in need. Thank you, Brian Jansen and Kevin.”
Julie Cordora
in the last week
“First of all, the communication by the office personnel was professional, timely, and courteous. Jonathan came within a short timeframe and was knowledgeable, friendly, and helpful. He fixed our system quickly and provided additonal information that was beneficial to know. I would definitely use them again and highly recommend them.”
Julie B
in the last week
“Sean did an awesome job
He was out the day after we first called to inspect the system, found a leak & called to make sure we got the best price for warrantied parts. It took 3 weeks for Lennox to ship the part but Sean was out the day after it arrived to install it. He was prompt & courteous and even put up with us kennelling our dogs in and off throughout the installation. Great guy. Highly recommend.”
Ricardo Nieves
in the last week
“Worked with Elian and Eliezer, and they were great! They were straight to the point in handling our issues, were efficient in their maintenance, providing very good details of their diagnostics and handled their maintenance with care, and loved their attention to detail. They didn’t try to push products to us or services we didn’t need and provided a really friendly environment. I would recommend them anytime for a job you want to get done right!”
Ad Shah
in the last week
“Very good experience with the company as well as the tech “Johnny” who came out to my house. He was very professional and knowledgeable. Did not try to upsell any products that I did not need. Will definitely call for any HVAC needs in the future.”
Ahili Lozano
in the last week
“Had trouble with turning on my heater. Joshua was quick to have it working in no time. He also showed me the issue and how to address it. Very friendly and professional. Happy with the service!!! Will recommend to fam and friends. :)”
Phyllis Bridges
in the last week
“The technician was on time, his work was efficient, and he even did extra cleaning on a drain. He was polite, quiet, and fast. This company cares about their customers. I made the right decision when choosing them for total furnace and air replacement last fall.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
