4.4
(171 Reviews)
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Written by real people like you
Linda Mitchell
(a week ago)
"We have been using Regan for many years for both air conditioning and heating. They installed - and service - our heat pump and high efficiency heating system. Our experiences with Regan have been great, and we appreciate their timely response for both regular service, and when we've had any issues (which are few). Recently, Eric the service technician came out to do the annual service on the heating system and he was courteous, thorough in explaining things, and answered all of our questions. We highly recommend Regan."
Jennifer Mowbray
(3 months ago)
"After having an ABSOLUTELY MISERABLE time dealing with GEM, (avoid that company at all cost!), we had a very refreshing and positive experience with Regan. Roland was a fantastic sales and site manager. He was very responsive, arrived on time to see the property, answered all questions and provided a reasonable quote quickly. We were put on the books for installation within a decent period time and we did not need to be present for the install. The crew (Max, Dylan, and Orlando), arrived as promised and did what they were supposed to do without any issues. They even left the property pretty much exactly as they found it. I was kept updated throughout the entire process and felt extremely comfortable all the while. Even the office staff (Stephanie) who helped with the rebates, was extremely helpful and clear about what was needed and what to expect. The entire process was exceptional and it’s reassuring to know that there are quality businesses who care about customer satisfaction still out there. Regan is where we will continue to go for all of our A/C and heating needs going forward, and we dearly hope that they NEVER surrender and sell out to the terrible company mentioned above. Stay strong, local, attentive and customer-oriented Regan!"
Kate Bosch
(2 months ago)
"It's easy to be happy with a company and service when everything goes smoothly, but a real test is how the company handles things when it isn't easy. Nothing is ever straightforward or easy in our old house, and when the unit that was recommended turned out not to be enough for our space, Regan worked with us and made it right! Sales staff, installation staff, and administrative staff were ALL concerned, helpful, pleasant, friendly, polite, and professional throughout every interaction. They did an A+ job and we are so happy with our new mini split system!"
Bill Block
(2 months ago)
"We just had our AC condenser and air handler replaced. In the process they found that the pipe from condenser needed replacing. The Regan crew were true professionals and did a great job. I would like to make sure that Max, Orlando, and Dillon get recognized for their efficiency and attention to detail. It is greatly appreciated. Joe did a great job on the quitting and follow up. Thanks again"
Cherie Taylor
(8 months ago)
"We had a 4 unit mini split system installed and Trevor and Ned were courteous and professional and we couldn’t be happier! Looking forward to a ‘cool’ summer!! Highly recommend Regan!"