What to Consider When Hiring an HVAC Professional
May 15, 2019
Start your search for an HVAC professional with recommendations from friends and family. Do an online search for local companies, as well. Reviews and ratings can help narrow your list. Make your final decision with the following considerations in mind.
Reputation
The Better Business Bureau gives companies ratings based on many important factors. These include:
- Type of business
- Number of years doing business
- Business practices
- Number of complaints
- Complaint resolution
Look for an A-rating. That means the company has earned at least 90 out of 100 possible points. It’s a good sign that they’re doing business right.
Reviews
Positive reviews and testimonials mean customers are happy with their services. They do good work. It also signifies an HVAC professional who goes the extra mile. Most customers don’t take that additional step lightly. Think about what motivates you to post a good review.
Service Offerings
When you hire an HVAC repair contractor, choose a full-service operation. They’re more likely to use current industry techniques. Plus, you won’t need to look for a new company when you need different HVAC services.
Transparent Pricing
Reputable HVAC professionals won’t give you a bid for repairs and installation on the phone. There are too many variables that can affect the amount of work you’ll need. But they should be upfront about pricing after an inspection. Be wary of hidden costs and expensive upgrades. Discuss the service call fee with the technician prior to setting an appointment. Note that these fees are standard in the industry. But some HVAC pros offer coupons and discounts to help offset the cost. Go with a pro who gives you the bottom line.
EPA Certification
Technicians who work with some refrigeration systems need EPA certification. Ask your HVAC service provider about Section 608 Certification under the Clean Air Act. That way you’ll know they’re following federal guidelines.
Service Guarantee
Hire an HVAC company that stands behind their work. A 100% satisfaction guarantee says they’re confident about their service quality. It also demonstrates a commitment to customer satisfaction.
One Hour Heating & Air Conditioning® of Pittsburgh has earned an A+ BBB rating. We guarantee your satisfaction with our full range of HVAC services. And our technicians are friendly, knowledgeable, and punctual. Our many happy customer testimonials show our customer appreciation. We’re sure you’ll be pleased, too. Schedule an HVAC appointment with us and see why.