What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of Pawley's Island

4.82

(157612 reviews)

Heating & Air Conditioning

Services By One Hour

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Two One Hour Heating & Air Conditioning technicians standing confidently in front of a service van.

Heating, AC & Furnace Repairs in Pawley's Island, SC

100% Satisfaction Guaranteed

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.82

(157612 reviews)

Cynthia Parsons

in the last week

“Amanda Davila Luipasco and her team at One Hour Heating & Air Conditioning are true professionals! From the first interaction, Amanda and her technician John were friendly, attentive, and incredibly knowledgeable. They took the time to listen to our concerns, explain the services clearly, and made sure everything was handled smoothly from start to finish. Their commitment to customer satisfaction really shines through. They went above and beyond to ensure the scheduling was convenient, the communication was clear, and that every step of the process was efficient and stress-free. It’s rare to find a company that combines technical know-how with such genuine care for the customer experience. If you're looking for dependable, high-quality service, One Hour Heating & Air Conditioning is the company you want to work with. Highly recommend!”

Justin Griepenstroh

in the last week

“I could tell right off the bat that Carter was one of the best. He quickly diagnosed and fixed the issue while keeping me informed every step of the way. He took the time to clearly explain both the problem and the solution in a way that made sense, which I really appreciated. What stood out even more than his skill was the pride he took in his work. It was obvious Carter cares deeply about doing the job right—not just for the sake of the repair, but because of the standards he holds for himself and the company he represents. That kind of pride and integrity is rare these days, and it left a lasting impression on me. Carter didn’t just fix a problem—he delivered real value through his professionalism, honesty, and the respect he showed for his craft. I’m genuinely grateful and would recommend him without hesitation.”

Valerie Campbell

in the last week

“I contacted Benjamin Franklin Plumbing last night and they sent Cristi out this morning to determine why I had water dripping under my kitchen sink. Cristi assessed the situation and found the problem right away. He immediately gave me the fix and cost. I asked him to look at a couple other things and he again gave me the fix and cost. I asked him to complete some of my issues and will plan another visit for the remainder. He also gave me my once a year plumbing inspection that I receive as part of my membership. Cristi has been at my home before and he is very knowledgeable and he gets right to the point but is very friendly. He is kind, quiet and confident. Thanks, Cristi!”

Lefty

in the last week

“The team's dedication to providing excellent service truly stands out. Their expertise and efficiency were evident throughout the entire process. It is clear they take pride in their work and strive for customer satisfaction. The friendly and professional demeanor of everyone involved created a positive experience. I highly recommend their services to anyone in need. Thank you, Brian Jansen and Kevin.”

Julie Cordora

in the last week

“First of all, the communication by the office personnel was professional, timely, and courteous. Jonathan came within a short timeframe and was knowledgeable, friendly, and helpful. He fixed our system quickly and provided additonal information that was beneficial to know. I would definitely use them again and highly recommend them.”

Julie B

in the last week

“Sean did an awesome job He was out the day after we first called to inspect the system, found a leak & called to make sure we got the best price for warrantied parts. It took 3 weeks for Lennox to ship the part but Sean was out the day after it arrived to install it. He was prompt & courteous and even put up with us kennelling our dogs in and off throughout the installation. Great guy. Highly recommend.”

Ricardo Nieves

in the last week

“Worked with Elian and Eliezer, and they were great! They were straight to the point in handling our issues, were efficient in their maintenance, providing very good details of their diagnostics and handled their maintenance with care, and loved their attention to detail. They didn’t try to push products to us or services we didn’t need and provided a really friendly environment. I would recommend them anytime for a job you want to get done right!”

Ad Shah

in the last week

“Very good experience with the company as well as the tech “Johnny” who came out to my house. He was very professional and knowledgeable. Did not try to upsell any products that I did not need. Will definitely call for any HVAC needs in the future.”

Ahili Lozano

in the last week

“Had trouble with turning on my heater. Joshua was quick to have it working in no time. He also showed me the issue and how to address it. Very friendly and professional. Happy with the service!!! Will recommend to fam and friends. :)”

Phyllis Bridges

in the last week

“The technician was on time, his work was efficient, and he even did extra cleaning on a drain. He was polite, quiet, and fast. This company cares about their customers. I made the right decision when choosing them for total furnace and air replacement last fall.”

HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we're an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForwardPricing® guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.