What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of Pawley's Island

4.82

(152402 reviews)

Heating & Air Conditioning

Services By One Hour

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Two One Hour Heating & Air Conditioning technicians standing confidently in front of a service van.

Heating, AC & Furnace Repairs in Pawley's Island, SC

100% Satisfaction Guaranteed

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.82

(152402 reviews)

Elizabeth Paultre

in the last week

“Jordan, Edward and Micca were fantastic throughout the entire process of my HVAC going out. They scheduled install of a new unit the next day. They even brought over a loner window unit to cool my house. While they made the repairs.”

Alfred Montero

in the last week

“Tony was awesome! He explained everything beautifully. He showed us estimates for different jobs we have been considering. He gave us really helpful projections. Sent details in writing by email. A couple of weeks later, Tony and a co-worker arrived on time and handled the seven-hour job with great care and professionalism. They covered all the bases in installing our new tankless water heater and water softening system. Their professionalism and expertise were among the best I have seen to date.”

Jasmine Davies

in the last week

“Zack was very pleasant and took the time to explain everything he was doing. He was able to show me where the issue was with my unit. I am apart of the membership program which I highly recommend. The company comes out 3x a year to check on your unit and keep it running smoothly. Thank you Zack for your service!”

Shelley Allen

in the last week

“One Hour Air We highly recommend! Rocky was awesome and very honest. We don't want anyone but Rocky Smith for our every 6 months service and repairs. We give Rocky Smith a 10+! Thank you, Rocky Smith!”

Matt Olden

in the last week

“This company recently installed a new unit. This company's technicians took their time with the demo and replacement. Now I'm a member of their maintenance plan to ensure my AC is well kept.”

Shawn VanVessen

in the last week

“Tom provided excellent service! He was polite and efficient while fixing our issue. I especially like that the company texts a photo of the service person and he called 45 minutes before arriving. I highly recommend One Hour!”

The Miller's Enterprise

in the last week

“Just wanted to say that they did it again. Thank you James for taking good care of my AC and giving “LadyLove” that Cedric built some TLC it was needed. I am so thankful. Missing Kip good sales pitch, but I know he is always available. Thanks Everyone Jacquetta Miller”

Jacob McCullar

in the last week

“The technicians Hunter and Mark were really nice and respectful! Very knowledgeable! Did good work and explained everything! The company owner, Justin stopped by to check on the work, and he was very nice, and respectful! If you are military or a veteran like myself, they take care of you! No hassles, very upfront and honest people.”

Joel H

in the last week

“David (if I remember correctly) was very helpful and provided a quote for repairs that was very affordable. I also appreciate the way he explained things that felt like a person to person conversation rather than a conversation with a salesman”

Kenneth Picha

in the last week

“We needed some ventilation ducting replace due to animals who got into house and chewed up old ducting. Our Project Manager did a great job of coordinating repairs and the installation team did the work quickly and well.”

HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we're an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForwardPricing® guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.