One Hour Heating & Air Conditioning® of Outer Banks

"Hale was very friendly and knowledgeable. We looked at the unit together and then he showed me the work he completed. He also explained the bill and gave me great information about future discounts. He is time was spent efficiently as well."

"My mother’s AC was on its last leg. We called four different companies for quotes. The price was a little cheaper than the rest but not that much cheaper. The system that was quoted was very high efficiency. We accepted the quote on Monday evening. Tuesday, we received a call and they scheduled us for Thursday of the same week at 8 to 9 AM. They arrived at 8:45AM and went to work. They were very careful to ensure that everything was done clean. They laid tarps down. They even dusted some of the decorative items that dust got on when they were putting the thermostat on the wall. It was over the top professionalism. The system was installed and works perfectly. They called the follow week to schedule with us for the inspector to come and check the system. They showed up the next day on time and completed the inspection with no problems. This is by far above and above what we expected. Very professional and polite. Attention to detail was unreal. Highly recommend."

"Our air conditioner wasn't cooling and Amber came out at night and got it going again. She helped us with some maintenance we needed done and now everything is working great. She was very professional and really knew what she was doing. We recommend Amber B."

"Byron was awesome! He was friendly, thorough and informative when he inspected our hvac system. He gave us options to fix our issue without pressuring us to do anything. Thank you for excellent service, Byron! UPDATE We wanted to add an additional thank you to Jimmy and Tim! They recently replaced our unit and they were tireless in their job, very friendly and worked well together. An unexpected hiccup occurred which they apologized for profusely and they worked hard to make things right and they did just that! Everyone we worked with was just amazing including everyone I dealt with on the phone. We had another visit to check out our house next door when that air unexpectedly seemed to be out at the same time and he did a great job as well. Discovered the problem quickly and gratefully it was only a part issue. Unfortunately I cannot remember his name. Definitely 5 star service from EVERYONE! Thank you for getting us set up for a cool summer!"