At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.84
(153895 reviews)
Donna Warner
in the last week
“Ryan and One Hour heating and air conditioning Ryan did a fantastic job worked his butt off and we now have a wonderful brand new AC unit in our home. I would recommend them to anyone in everyone in need of a new air conditioner.”
Elizabeth Kissam
in the last week
“Service tech Beau was here today to do a deep cleaning on my split unit. He was on time, very professional, and spent quality time taking care of the cleaning. He also gave me helpful recommendations. The office staff is also very nice to deal with.
I was shocked, pleasantly, at the cost. It was more than $1200.00 less than I was quoted by another company! I will be a life-long customer for sure!!”
Adrián Gómez-Junco
in the last week
“After a terrible experience with another company that misdiagnosed my one-year-old Minisplit compressor as having 'toasted' electronic boards (with a $2,000 parts + labor quote and a refusal to install my warranty-covered replacements), I was incredibly frustrated. They even suggested I replace the entire system for $12,000!
Finding a company willing to work on a Minisplit and install my own parts proved challenging. After 5 or 6 rejections, "One Hour Heating & Air Conditioning of Ellis County" was a breath of fresh air. They immediately agreed to help and sent a team the next day.
The technicians quickly identified and fixed a problem with the electric line feeding the unit. Once power was restored, my supposedly broken compressor worked perfectly!
I also had a great experience with Kortling and Brian.
Highly recommend.”
Kent Palmer
in the last week
“Installed a GE Ultium, Level II power charger. Very professional, prompt, courteous. Provided a competitive estimate. Both estimator and installer were very communicative to ensure the job would be performed as expected.”
Bill Davenport
in the last week
“I called them at 6:30PM due to our system not cooling down the house. Our system was not responding to the thermostat calling for the cooling system to come on. They had a service technician at our house within 45 minutes. The technician had the issue fixed and told us to call if we had any further issues. Great company and feel confident that we have always been treated fairly!”
Kyle Daley
in the last week
“Kelly was great, he worked with me on the best way to finish my basement, he was patient and let me bounce several ideas off of him and gave honest feedback and opinions. The installers, Sterling and Courtney, were awesome as well. They were punctual, tidy, performed quality work, and were not bothered by me asking questions and giving feedback on placement of vents. The phone staff was also very kind and professional. The price was very reasonable. Highly recommended!”
Gibs
in the last week
“We called yesterday with an air conditioning issue and Terell was here less than 24 hrs later! He took the time to explain everything to us and was so easy to talk to. He was very respectful to our property. He is a wonderful representative for this company and we would call on him again for any heating and air conditioning problems. Thank you.”
Mr. Kawani Ross
in the last week
“Anthony and Johnny R. Did a wonderful job they were professional. They informed me throughout the process, educated me on several items and fix my issue efficiently. I appreciate the work They have done”
Brian Unangst
in the last week
“Mark is an excellent technician and is very honest, thorough, and engaging. We really like Mark and trust his analysis.
Thank you Mark and looking forward to a “COOL” summer as our air conditioning has been serviced for the summer of ‘25”
Loraine Timpson
in the last week
“The care and service provided by Jordan was exceptional. He was pleasant,
friendly, as well as helpful. My questions were answered, and the AC was inspected and thoroughly cleaned. He showed me pictures and the unit looks brand new!! While he was here, he even fixed my water hose which was badly leaking. I recommend this company to anyone who is looking for professional and reliable service. Ask for Brittany or Jordan to be sure you have the correct office/location. You WILL NOT be sorry.”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
