One Hour Heating & Air Conditioning® of Miami

"(7/12/24) I was very pleased with the service that was provided to me today. My service provider, Mir, did a great job and was very knowledgeable. Keep up the great work, and I will definitely be a repeat customer. UPDATE!!! 7/24/24 There was a piece left off of my unit when the technicians came back to replace a part my unit needed after having the coils and blower cleaned. I was pretty upset with this situation, especially when the manager told me the piece I was talking about should have been removed at install. I knew this was not the case. Thankfully, they sent a tech back out here today to pit the part back in. Yasser, is who they sent out today. Thanks for moving on this quickly! I greatly appreciate it!"

"Chris is one of the best! He was early to the appointment which I loved. He was also very thorough and explained things to me. Chris was cordial and respectful of my property. Ill definitely 👍 use this company again. Im sitting in cool air thanks to Chris knowledge & expertise. 😎"

"Our AC started making humming noise Sunday night of Super Bowl. I did a reset and the unit inside would not turn on fully. We called one hour air the next morning, which used to be Altman air. They were able to get a technician out same day at 2pm. We received a text & email letting us know Israel Gomez was on his way and with a link to track his location, which we liked. Once he showed up I knew we were in good hands because I had seen all the great reviews about him. He was very thorough in explaining everything and was patient in answering all the questions we had. We learned so much about our unit and what the company offers to help maintain the unit running efficiently. We ended up having to replace the blower motor and opted to add the UV light. He showed us how much mold there was in the unit and sold us on the UV light, especially with a baby on the way. He came first thing the next morning with the new part and UV light. It took a few hours to get everything sorted and installed but he had the AC running before 12pm. He showed my husband everything he was doing and why he was doing it. Meanwhile, he was also teaching the younger technician. Overall, great experience with the company getting a technician out to us right away, communicating with us along the way, and sending us a reliable technician. We even became members to continue maintenance on the unit and get discounts on future services. We are just waiting for a call back to schedule our duct cleaning. Thank you Israel!"

"One Hour AC gave me great customer service from the initial phone call to the excellent Technician, Yasser. He fully explained what my system was doing and what needed to be fixed. He wasn't annoyed as I followed him around asking questions and that alone is priceless. I was very happy with his work and will be using this company again. As a bonus he was fully fluent in English and able to properly explain his work so that I am comfortable making a decision on next steps."