4.9
(2030 Reviews)
Sourced from Google.
Written by real people like you
SONIA FERM
(2 weeks ago)
"I can't say enough about how great this company is and how honest my service tech, Matt Maynard, is. I called on Sunday at 3pm, fearful this would be a ¹super expensive price. I was quoted their weekend day rate, which is 8am - 5pm @$169 and was told he may not be there until after 5 since I was calling so late. Ten minutes later, I got a text with Matt's name and picture. He said he was on his way and I think he was here by 4pm. Matt was professional, polite, quick and HONEST! I realised I was watching him work and apologize to him, but he said that didn't bother him because at least I was talkative, unlike others that stand there silent. He said he felt confident the cleaning of my blower motor would solve the issues. That made me feel at ease! Then Matt told me I was getting a referral discount of $100 off since my neighbor had used them and referred me. My neighbor is also getting $100 cash. I only had to pay $69...for a Sunday afternoon service call! Incredible! I HIGHLY RECOMMEND ONE HOUR HEATING AND COOLING!"
Darren Nipper
(6 months ago)
"We recently had a full system replacement including 2 AC’s and 2 Furnaces. Andy and Brendon have been phenomenal to work with. We had some issues with the manufacturers equipment and they worked with Amana on our behalf to ensure everything was taken care of. These systems are complex and how a company like One Hour stands behind their customer speaks volumes. With representatives like Andy and Brendon you can’t go wrong selecting One Hour for your heating and cooling needs. They have earned our business going forward."
Frank Malick
(a week ago)
"Isidro was phenomenal. He tried everything he could to fix the problem. He had a fantastic attitude the whole time. I never once witnessed any frustration on his part. He worked diligently to fix the problem but sadly at 11PM he advised me that he needed other tools to fix the problem and would set it up to have someone else come out the following day. As a company you should do whatever you can to make sure that guy is happy. He is a real asset to your company."
AMN Byrd
(a month ago)
"Having had the pleasure of working with Bret multiple times, he is awesome and radiates calmness in my time of stress. Very punctual and professional, explaining the issue and how we could handle it. We had a complete installation, which was the best option. Cost acceptable for us. I highly recommend Bret and this company for your heating and cooling needs. Thank you to all"
Neil Longan
(3 months ago)
"There are not enough positive words to describe the level of service that Jared & Joey provided. Communication about issues was terrific. Jared provided options for us to choose from & was very honest & upfront with pros/cons about each. They were careful while working & cleaned up marvelously. They truly did go above & beyond. We hope you are blessed to have Jared & Joey provide the professional service we received. They provide us "senior" folks with infinite hope for our younger people as they demonstrated with their positive nature, demeanor. L & N"