What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of Indianapolis

4.8

(6387 reviews)

Heating & Air Conditioning

Services By One Hour

View More Services

Two One Hour Heating & Air Conditioning technicians standing confidently in front of a service van.

HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Indianapolis, IN

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.8

(6387 reviews)

Vickie Tilford

04-11-2025

“great service super employee very happy with service”

Daniel Stroup

04-10-2025

“Showed up on time and did a thorough inspection on air conditioner.”

Pam Faludy

04-10-2025

“Tyler always does a thorough job!! Very professional and kind!”

Darryl Meyer

04-09-2025

“Brad was very professional your lucky to have him with your company”

M H

04-08-2025

“Jesus arrived as scheduled and was very information and commutative about the repair of our heating unit. The diagnostic with was the cheapest out of all of the other business contacted and the charge was also applied to the final cost. Very happy with the service, price, and professionalism!”

Sharon Frentz

04-08-2025

“Dustin took his time to inspection on the furnace, he went through it with fine tooth comb and found my problem. He got it scheduled for the replacement the same day.Thank you Dustin job well done. Justin and Gary did a good job they found many problems that my old furnace had they called this to my attention, they worked very hard to assure me that they made everything right. I was very impressed of the clean up that was done. This is the second time that Dial One replaced my unit,the first one was 16 years ago. I highly recommend Dial One if you have issues they will back up what needs to be done. A big Thank You to Dustin, Justin and Gary for a job will done. Darren came in and checked out a rattling noise and took care of the issue great gentleman ,like I said these guys are great ,don't just take my word for it check them out yourself Thank You for all the great team members you have.”

scott allbright

04-07-2025

“Jerome was polite, thorough, and efficient.”

Floyd Wolford

04-05-2025

“Robert came and serviced our AC He made suggestions for us and did what we wanted.”

gris wannabe

04-03-2025

“Bob is amazing, pricing beat the competition. He also took the time to understand what we wanted, what we needed, and listened to us. Highly recommend you consult with him if you're looking at any part of your HVAC needing replaced.”

Tricia Norris

04-02-2025

“Our repair person was very nice and knowledgeable.”

Special Offers

Mention at time of service

$1525 Off

Any Complete System

Expires: 2025-04-30

Valid on deluxe or better HVAC system, excludes basic systems. Limit one coupon per household at participating locations. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
How Efficient is Your System?

Get 20% Off Aeroseal today.

Expires: 2025-04-30
Get Ready for Rainy Season!

20% Off All Dehumidifiers

Expires: 2025-04-30
15% Off

Any Electrical or Plumbing Installation

when you book your HVAC tune-up

Expires: 2025-04-30
Free Trip Fee

With Completion of Repair

If no repair is made, service fee may apply. Limit one coupon per household at participating locations!Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.

HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we are an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

0% Financing Available

Prioritize your comfort without fronting the entire bill on day 1 – contact us today to learn more about financing options.

Discover Your Options

Meet the Indianapolis Team

Ricky Fitzgerald

Sales Manager

Ricky Fitzgerald, a U.S. Army veteran from Indianapolis, ventured into lawn and garden sales after his military service. Interested in learning a trade, he joined One Hour Heating and Air Conditioning for their training opportunities and has never looked back. Ricky values on providing best-in-class service to his customers and fostering a positive team-building environment for his employees. He's a father to five children, the proud owner of a purple Tesla, and enjoys online PC gaming.
Zach Calvert

Install Manager

Zach has worked at One Hour Heating & Air Conditioning Indianapolis for his entire 11-year career. He takes great pride in providing customers with a positive experience when they’re purchasing a new HVAC system. Using his years of in-field installation experience, he ensures each install is done properly with high-quality products. When Zach isn’t working he enjoys spending time with his wife of 9 years.
Chris Staley

Service Manager

Description Coming Soon!