Our Happy Customers
Reviews of Hampton Roads
wiley sweaney
a week ago
“Lane was very professional and very helpful and friendly. He did his job very well and made me feel like I was the only person in the world while he was doing it. I could not have asked for a better person to do the job and I hope the company sends him back for my next service. He answered each question I asked him honestly and made me feel like he would have stayed here all day if I had needed him to. I cannot speak highly enough of him and he makes me feel like I made the right decision in using One Hour for my service.”
Chris Flores
2 weeks ago
“Josh did an amazing job by checking everything and listened to my concerns. He is someone that 1 hour should be proud to have on their team. He was very respectful and thorough while he fixed our unit. He definitely made me a 1 hour customer for my HVAC needs so I look forward to seeing them annually now with their subscriptions process. Thanks”
Melvin Hill
a month ago
“I had an exceptional experience with Deshaun from One Hour Heating & Air Conditioning. From the moment he arrived, he was professional, courteous, and clearly knowledgeable about his work. He took the time to explain the issues in simple terms and offered honest recommendations. His attention to detail and commitment to quality service truly stood out. It’s rare to come across someone so dedicated and respectful. Deshaun is a true asset to the company, and I wouldn’t hesitate to call again or recommend their services to others. Five stars all the way!”
Samantha Smith
a week ago
“Was super happy to find a HVAC company that charged flat rates and didn’t have an hourly charge so I didn’t feel like I was being taken advantage off. The dispatchers were super great about getting people to us as soon as the schedule allowed (theirs and ours). Luke was super personable and took the time to explain his recommendations and the reasons to both my husband and me and even had a dog treat and pets for our anxious but friendly dog. Very hopeful to continue having pleasant experiences with this company as repairs or replacements and maintenance move forward.”