One Hour Heating & Air Conditioning® of Gulf Breeze

"A huge thank you to Sean at One Hour AC for coming out late in the evening on a weekend night to fix our AC! He was here quickly after we called, super friendly, and really made us feel confident in his abilities! Finding great customer service these days can be tough, but Sean went above and beyond. If you ever need an AC expert who truly cares, he’s your guy! Thank you, Sean, and One Hour AC for the outstanding service!"

"Jimmy was our service technician from One Hour Heating and Cooling. He was extremely knowledgeable, professional and efficient. He wasted no time to start working after arriving precisely on time. He was very helpful in explaining the problem and in repairing it. Based on our experience with Jimmy and that of his office, I would recommend their firm without any reservations for your heating and cooling needs! Thank you for a job well done Jimmy!"

"Trevor was very professional and knowledgeable. He explained the process thoroughly and was very transparent with pricing, going over several options for payment and products One hour Air Conditioning & Heating offers. I never felt any pressure to buy anything unwanted. Thanks Trevor."

"Well changing from 1-5, as frustrated as I was and no heat for 7 days which not really acceptable but for two of the days acceptable because company was keeping people off roads due to unique weather storm 10 inches of snow in our area and bad road conditions this company did the right thing keeping their employees home. The numerous issues after they did come out and wasn't until the senior tech Rob whom I knew from the start back in November 2024 came back into play. He showed up this morning and immediately went to work he diagnosed the issue and some mistakes that were made at install and he corrected them immediately. The company was responsive to my calls but the time frames of what I was promised didn't come to fruition as promised, that made me a little upset. But as soon as Rob appeared at my door this morning he knew I was upset he assured me he would get to the bottom of the issue and I will say I trust this kid he is a veteran like me and he is sincere it what he says. We talked for a while about some issues with the 0% financing which actually is not what they actually say it is and discussed how it should be said. I trust this team and hope this is the final call I have to make to them or text to Rob whom answers text no matter where he is. I always said in business if one of our customers is calling us we better answer no matter what time or where we are, they are not calling to see how we are doing most times they are having an issue and it is our job to take care of the customer after the sale. Trevor listen to Rob on the critique of this job and the other two installers listen to Rob in the debrief of this situation. Rob thanks so much for all you have done you are the reason this review is what it is this company should be very proud to have such and incredible tech working for them. Promote this young man immediately and make sure you are paying him properly, you can't replace guys like him."

"Jimmy did an excellent job. He explained everything in great detail and went up in the attic and showed me where some of the problems are. I was very impressed with his professionalism."