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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Roy Reisen
2 weeks ago
“I have to say that Sean was the best customer service I have ever experienced. Incredibly knowledgeable, spot on and was looking out for my best interest. I would give him 10 stars if I could. They responded on time the day I called them. I am going to upgrade my system for mom. Thank you so much. Don’t waist your time with the other company’s around. These people are top. Just posted the review. Thank you sir. That's the best customer service I have ever received. God bless and enjoy the eggs. I hope you will come back. Well another crew came the next day to do the installation. What a crew. Joe and his supervisor were on it. The job was completed right the 1st time, looks great, works great. Square, level, caulked, new insulation and registers, thermostat new, wiring new, breakers new, condensate drain new. I a really happy with the work and the unit. Again, absolutely the best. Thank you.”
Lloyd Hemenway
2 months ago
“Well changing from 1-5, as frustrated as I was and no heat for 7 days which not really acceptable but for two of the days acceptable because company was keeping people off roads due to unique weather storm 10 inches of snow in our area and bad road conditions this company did the right thing keeping their employees home. The numerous issues after they did come out and wasn't until the senior tech Rob whom I knew from the start back in November 2024 came back into play. He showed up this morning and immediately went to work he diagnosed the issue and some mistakes that were made at install and he corrected them immediately. The company was responsive to my calls but the time frames of what I was promised didn't come to fruition as promised, that made me a little upset. But as soon as Rob appeared at my door this morning he knew I was upset he assured me he would get to the bottom of the issue and I will say I trust this kid he is a veteran like me and he is sincere it what he says. We talked for a while about some issues with the 0% financing which actually is not what they actually say it is and discussed how it should be said. I trust this team and hope this is the final call I have to make to them or text to Rob whom answers text no matter where he is. I always said in business if one of our customers is calling us we better answer no matter what time or where we are, they are not calling to see how we are doing most times they are having an issue and it is our job to take care of the customer after the sale. Trevor listen to Rob on the critique of this job and the other two installers listen to Rob in the debrief of this situation. Rob thanks so much for all you have done you are the reason this review is what it is this company should be very proud to have such and incredible tech working for them. Promote this young man immediately and make sure you are paying him properly, you can't replace guys like him.”
Lainee Gallagher
a month ago
“A huge thank you to Sean at One Hour AC for coming out late in the evening on a weekend night to fix our AC! He was here quickly after we called, super friendly, and really made us feel confident in his abilities! Finding great customer service these days can be tough, but Sean went above and beyond. If you ever need an AC expert who truly cares, he’s your guy! Thank you, Sean, and One Hour AC for the outstanding service!”
Dawna Brown-Homes By Dawna
a month ago
“Trevor knows his stuff. He arrived early, amazing right?!, asked question after question to get a handle on the issue, and then jumped right on it! He found, and corrected a couple of issues, our systems seems to run smoother now. Thank you for jumping in, correcting, and giving us a detailed plan for where we go from here and what to do. Appreciate this!”
82mztasha
in the last week
“I scheduled to have my HVAC annual maintenance checkup before summer. Sean was on time, knowledgeable and even recommended a few things to keep my A/C running optimally! Job well done Sean! Thank you so much!”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.