4.9
(4598 Reviews)
Sourced from Google.
Written by real people like you
Lindsay Brumley
(4 months ago)
"Every single person that came out to our home was respectful and listened to our concerns. We were having ventilation issues but our AC unit was running fine so it was a bit out of the norm. We had the system looked at by another HVAC company who gave us costs a few thousand dollars higher and didn’t do as thorough a job at explaining and setting expectations. Bobby came out to our home and was super respectful and knowledgeable, my husband had a lot of questions and he answered everything. Not only that but he had us an estimate that day and installers out to look at the system to confirm what could be done within 3 business days. The installers were able to get to work that day and address our concerns SAME DAY! They put down floor protectors and cleaned up all messed created from the work. The installers themselves were also respectful of the house and knowledgeable walking us through the system. We had another gentleman come out the next day to move our system away from the wall for better airflow. He was very helpful and respectful of my garden that was right next to it even though he had to pull up some brick to set it up. Overall we will be using this company again and I am thrilled with the service. (Also they were very nice to our cats and dog) 😁"
Stephen Hammons
(a month ago)
"Jordan was thorough and courteous. Excellent service. Took time to explain everything and walked me through the service plan. Bob and crew were amazing with the installation of my new system! Thorough, timely, and friendly. I couldn't have anything about the installation go any better than it did. Good people."
Mary Graviss
(a week ago)
"Shawn and Tucker were on time, polite, took care to cover the hardwood floor when bringing the new furnace in and taking the old one out. Shawn was accurate on how long the job would take and what I should expect. Explained the installation thoroughly, and showed me how to set up the new thermostat, which does a lot more than the old thermostat. Left the basement cleaner than it was when they came! Highly recommend this team and One Hour. Update- Ramon came today to check out an error code that popped up. Researched it thoroughly and all is good to go. On time, great personality!"
Lisa Miller
(in the last week)
"Jeff did a great job on our install. Laid down tarps on the floor and the area was spotless when finished. He also did a great job of explaining the new unit/thermostat before leaving. We highly recommend for a furnace install"