What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

DEPENDAWORTHY

IS JUST A CALL AWAY

One Hour Heating & Air Conditioning of Charlotte

4.8

(5391 reviews)

Heating & Air Conditioning

Services By One Hour

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Two One Hour Heating & Air Conditioning technicians standing confidently in front of a service van.

Dependaworthy HVAC Repair, Installation & Maintenance

Dependaworthy Heating, AC & Furnace Repairs in Charlotte, NC

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the Dependaworthy HVAC service provider in Charlotte for a simple reason: we actually care about your comfort.

At Dependaworthy One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.8

(5391 reviews)

Ralph Clontz

04-23-2025

“Excellent service by Matt.”

Hector Pino

04-22-2025

“Highly recommended, ask for Technician Bethany. Her outstanding professionalism and customer service is top notch.”

Angela Brown

04-22-2025

“He explained everything going on with the AC unit in detail and was wonderful to work with.”

OMTT

04-21-2025

“Called and Sam showed up within an hour. Sam was very knowledgeable and explained to me the problem with my AC unit before getting started. I’m glad to have chosen One Hour for my AC needs!!”

Kim Price

04-21-2025

“Bethany performed an outstanding service on my AC!!!”

Elbie Wallace

04-21-2025

“Drew was very very knowledgeable and professional. He pointed out issues and solutions that was considered important. This why One Hour heating has earned the reputation due to people like Drew. Thank you, Elbie”

Michael Spradlin

04-19-2025

“Shane Bair and his crew came out and installed our split system heat pump in less than 8 hours. He and his crew were very professional. Done very clean work and clean up after them self. Very nice and explained everything before getting started.”

Karen B

04-19-2025

“Jon Harrison did a great job, cleaning up our A/C unit getting it ready for the hot summer weather.”

Michael W Kellar INKS

04-19-2025

“Sean did a great job along with his coworker, Danny (if I remember his name correctly)! They were both full of very insightful information regarding our home and how to have the most efficient airflow without wasting extra money.”

Jonathan Cook

04-19-2025

“They sent a tech out on Thursday that didn't accomplish anything. I was disappointed. I called their dispatch and they put me in touch with a supervisor named Gabe. He offered to come that night at 9pm! I told him the next day would be fine. He showed up and diagnosed my problem. He even tolerated me watching and explained what he was doing.”

Special Offers

Mention these discounts at time of service

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April Amazing Offer!

Purchase a 16.2 SEER for the price of a 14.2 SEER!

Can’t combine with any other offer.

Expires: 2025-04-30
$87 A/C Tune-Up

Expires: 2025-04-30

Not valid with any other offer. Must mention offer at time of purchase.
A/C Revitalization Only $134

Expires: 2025-04-30

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply
$57 OFF Repair!

Expires: 2025-04-30

Not valid with any other offer. Must mention offer at time of purchase.
Help Reduce Allergens This Spring!

- 30% OFF Indoor Air Quality Products

Expires: 2025-04-30

*Subject to approved credit. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we're an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.