Our Code of Ethics Is What Sets Us Apart
July 19, 2018
Your heating and cooling system plays a vital role in your family’s comfort and safety, so it’s essential that you choose a professional HVAC contractor to care for your system. But how do you distinguish among the many contractors in the Birmingham, AL area? When it comes to providing quality HVAC services, our code of ethics is what sets us apart from other air conditioning companies.
No Hidden Surprises
At One Hour Air Conditioning & Heating, we value transparency. Whether it’s about our prices, expertise, or products, we’ll answer your questions thoroughly and honestly without beating around the bush. We tell you your repair costs before we do any work, we don’t try and sell you unnecessary equipment, and we tell you why we’re recommending specific solutions for your home comfort.
Our U-Win Guarantee
It’s easy for an AC company to say it provides quality service. However, when an independent third party agrees, you have solid evidence that you’re dealing with a professional. We are proud to have the endorsement of U-Win’s seal of approval because it shows that we stand behind our customer satisfaction guarantee and that we’re committed to delivering superior service.
Long-term Customer Relationships
The goal of our team at One Hour Air Conditioning & Heating is to build long-term relationships with our customers. In pursuit of this goal, we focus on three areas:
- Our customers: We serve our customers with efficiency and skill, deliver what we promise, and, meet or exceed their expectations.
- Or employees: We hire certified employees, emphasize ongoing training, and uphold a high level of accountability.
- Our company: We don’t practice deceptive advertising, we perform only the HVAC services we’re qualified to perform, and we maintain a professional and friendly attitude with everyone with whom we come in contact.
To learn more about what sets us apart from other HVAC contractors in Birmingham, AL, check out our code of ethics or call (205) 690-4145 and talk with one of our home comfort specialists.