Hen Drix
(in the last week)
"Where to begin One Hour Heating and Air have gone above and beyond Nick and KJ were very professional and down to earth answered any questions we had put both units in in remarkable time will be using them for years to come and will definitely be referring them to more people we had an amazing experience with them"
Erica Clemmons-Dean
(a week ago)
"I can’t remember my techs name (I will find out and edit this post) but he was amazing. From the beginning of this process speaking with the office I had great vibes and great customer service. I have engaged with 3 other companies before being referred to One Hour Heating by a friend, and this by far has been the best interaction. He knew exactly what the problem was, fixed a mistake the last company left, and recommended immediately what needed to happen moving forward. I jumped at the ask of being a member. Thank you"
Gabrielle Garvin
(a week ago)
"During nearly freezing temperatures and an arctic blast on its way, my heat stopped working. Needed emergency repairs immediately. Other places couldn’t arrive until the next day. Then came Jeremy B from One Hour. Due to come at 9pm (called after six) but came at 7, he triaged the issue and said he needed a part to actually fix the problem. However, he took time to figure out a temporary fix to last as long as it could. It worked. Two day later he came back and spent over an hour repairing the unit in very cold weather. One day before warnings extreme cold expected my problems were solved. Jeremy was extremely professional, considerate (wore shoe coverings without asking-yes a big deal to me lol). He was polite, kind and knowledgeable. I understand why this place was highly rated. Definitely recommend."
Nicholas Middleton
(in the last week)
"Jake was the nicest and most professional service technician I've had the pleasure to encounter. He quickly resolved our issue, and I would happily have him over again."
Brad Lawrence
(a week ago)
"Steve was very professional and honest. If someone was looking to give someone raise due to their knowledge of the job, customer service and congenial up sales. This is the guy. Thanks again Steve."
