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Started off a little shaky with all parts not matching with install date and job. But Don welcomed my frustrations and listen to all my concerns. Having open dialogue and communication is key. Don made the necessary adjustments needed to keep a pretty demanding client like myself happy. Always make sure everybody begin with best foot forward in order to start on the right foot! 😁 Also, big shout out to my installer Joshua. Great and outstanding hard working individual. I would recommend asking and speaking to Don and having Joshua come put in your new Hvac system. Got a Daikin Fit system for upper part of hine and mitsubishi mini split for basement.
I had a great experience with A.V. from One Hour Heating & Air! He was a complete gentleman—kind, professional, thorough, and respectful of my home. He arrived right on time, explained everything clearly, and kept everything neat and clean. I really appreciated his honesty in reassuring me that my unit was doing just fine and that I didn’t need any major repairs. He recommended a maintenance plan, which I ended up getting. It’s refreshing to have someone you feel you can truly trust. Highly recommend A.V.!
Excellent, friendly service! My AC quit on a really hot summer evening, and I first spoke with their AI agent, who said the next slot was the next morning. With a 10-day-old baby at home, I couldn’t wait, so I started calling around. By the time I reached my 10th or 11th company, Ember called me back around 6pm and arranged for Eric, who was just 15 minutes away, to come over. Eric was super friendly and kept me in the loop. He quickly figured out the issue and had us back up and running in no time. I’d give them a 10/10 and would recommend to anyone. Thanks so much, Ember and Eric!
Eric was impressive. He quickly found our problem that had been overlooked by two other AC companies. Now, AC works perfectly. His service impressed me so much that I signed up the yearly maintenance program. One Hour prices are very reasonable and are less than the other two AC companies I had used in the past. Thank you for the amazing quick service.
We bought an annual contract for spring and fall HVAC system checks after being impressed with the quality of work and professionalism of One Hour technicians at the home of a family member. Technician Russell Copeland did our first fall tune-up and safety inspection this week. He checked several aspects of our heating system, professionally answered all of our questions and gave us a signed report. He even tested for possible carbon monoxide while the system was running. Won't hesitate to recommend this company to friends and family.
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Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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