Our Guarantees | One Hour Heating & Air Conditioning

Our Guarantees

One Hour Heating & Air Conditioning®

4.82

(153563 reviews)

Ensuring Peace of Mind with Quality Service

At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.

On-Time Guarantees

Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®

UWIN® Guarantee

UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.

In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.

Click here to submit a claim

At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.

Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Our Happy Customers

Reviews of One Hour Air Conditioning & Heating®

4.82

(153563 reviews)

Lauren Sandberg

in the last week

“We have been doing business with One Hour Air Conditioning and Heating for 5 years now. Their technicians are always polite, professional and do an excellent job cleaning up after themselves. Our latest experience included the cleaning of all of our vents and we already notice a huge difference in our allergy issues. We highly recommend this company.”

Melvin Hill

in the last week

“I had an exceptional experience with Deshaun from One Hour Heating & Air Conditioning. From the moment he arrived, he was professional, courteous, and clearly knowledgeable about his work. He took the time to explain the issues in simple terms and offered honest recommendations. His attention to detail and commitment to quality service truly stood out. It’s rare to come across someone so dedicated and respectful. Deshaun is a true asset to the company, and I wouldn’t hesitate to call again or recommend their services to others. Five stars all the way!”

Kasheem Hamilton

in the last week

“Zuber provided exceptional service when he came to inspect my air conditioning unit. He thoroughly examined every aspect to ensure everything was operating efficiently. His attention to detail and knowledge gave me confidence that my AC was in great condition.”

Russ Macaluso

in the last week

“Hello my name is Russ Macaluso and I have been a long-term customer of your company for awhile. Today your company performed an air duct cleaning (a few smaller task) at my residence. I wanted to send a big thank you to the crew that serviced my residence( Ben, Hung & Diego). From beginning to end the service and communication I received was professional, expedient and impeccable. In a nut shell, I am extremely happy and satisfied. I hope your company will recognize this remarkable crew and again pass along my gratitude to these guys; you always want people on the front line that represent your company's ideals and these guys definitely foot the bill. I will never pass up the opportunity to recommend your company to family and friends. Thank you”

Lorraine R Savage

in the last week

“Bailey was very professional, he explained everything so I could understand it. He went above and beyond to make sure everything was working right and even got me a same day appointment for my AC unit. I would hardly recommend him for anybody needing this kind of repairs. Thank you so much.”

Karina Torres

in the last week

“Tyler did amazing, a great job at explaining my simple fix and further care for my unit. On time and very polite. Would recommend to anyone!”

Laurie Sardoni

in the last week

“We’ve been customers of AirExpress for several years. Their customer service is excellent. Their pricing is great and their work is always completed quickly. I always trust them.”

Pam Blair

in the last week

“Kholton was very prompt in getting here on time. He was very professional, friendly and courteous. He was also very thorough in checking both of our units. He kept me well informed along the way and answered all of my questions. He prioritized any recommendations he had for us. I am sure he is a valued employee, one who I will be asking for, should any future needs arise. Thank you!”

Sam Wolff

in the last week

“Great service! Aaron was on time, pleasant and address my heating issue in a very professional manner. I couldn't ask for better service.”

Sam Wolff

in the last week

“Great service! Aaron was on time, pleasant and address my heating issue in a very professional manner. I couldn't ask for better service.”

We're Local

We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.

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