What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER2 Rating?

The SEER2 (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER2 rating, the more efficiently a unit operates. The SEER2 rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

Aspen One Hour Heating & Air Conditioning®

4.9

(2312 reviews)

Heating & Air Conditioning

Services By One Hour

View More Services

HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Jackson, MI

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.9

(2312 reviews)

tara fish

2 weeks ago

“We had an amazing experience with the installation of our new furnace and AC! From start to finish, Riley was professional, knowledgeable, and incredibly efficient. He showed up on time and took great care to make sure the job was done right. You can tell he takes pride in his work — everything looks neat, runs perfectly, and our home already feels more comfortable. Highly recommend him if you’re looking for quality service and peace of mind!”

Kevin Anderson

a week ago

“Aspen's crew led by Trevor Smith installed a new heat-pump system to replace our old furnace and broken A/C. From quote to finish the whole process was less than a week. The new system is working great! THANKS Trevor, Easton and CREW!”

Kacie Eberenz

a week ago

“McCully was wonderful! He gave excellent customer service and resolved our issue on one of the hottest days of the year so far. We’ve had great experiences with Aspen all the way around.”

Rebecca Hendrickson

in the last week

“I have nothing but great things to say about Aspen One Hour Heating and Cooling. We got the pleasure of working with McCully Harris, and he was so helpful, and skilled at his job. Our AC was down in the hot month of July and since we have a baby at home I didn’t want a hot house for long. I called and was scheduled ASAP by the lovely receptionist on the phone who was also super helpful. McCully came that same day and checked everything out, explained the situation to us and fixed the problem as soon as possible. He also was able to help us with other issues we had regarding our furnace/AC/and even attic, that we were not even aware of. Overall very pleased with our experience. They will be the first company we recommend to anytime with heating or cooling issues! :)”

HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, weâ€™re an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForwardÂ® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Meet the Jackson Team

Brent B.

Comfort Advisor

Brent was born on October 2, 1975 in Jackson, MI. He is one ofÂ four children in his familyÂ and has been a resident of Jackson for 32 years.Â BrentÂ graduated from Vandercook LakeÂ High School in 1994.Â HeÂ has five children and enjoysÂ coaching sports.Â Brent coaches youth football, basketball, and girls fastpitch softball.Â Brent has been married to his wife Amber forÂ six years.Â

Brent has beenÂ in the HVAC industry for 14 years. He was a LeadÂ Installation Technician for the majority of that time.

The advice Brent would give to a homeowner with regard to their comfort system would be, "Â We can saveÂ you money byÂ offering you some options that will keep your money in your pocketÂ byÂ not giving it away toÂ the utility companies."
Jimmy J.

Comfort Advisor

Jimmy was born in Elkhart, Indiana on November 18th, 1953. He moved to Jackson as a young child and has resided in Jackson for the last 45 years. Jimmy hasÂ two children whom he has raised in Jackson. Jimmy enjoys hunting and fishing. He is an avid golfer and enjoys playing senior softball in his spare time. Jimmy has been happily married to his wife Gail for over 32 years. Jimmy faithfully attends church at the First Church of the Nazarene in Jackson.Â

In recent years Jimmy has been the integral part of Aspen's Heat for the Holidays Program. Jimmy has helped to give dozens of families a new comfort system which they may not have been able to afford otherwise. (also, with the help of WFLR)

Jimmy has been in the Heating and Cooling industry since 1988. He is considered to be one of theÂ foremost authorities ofÂ geothermal and heat pump applications in our company and in Jackson County.

"If I could offer any advice to homeowners about their comfort systems. ItÂ is thatÂ equipment has changed so much just in the last 5 years, andÂ we canÂ not only save youÂ 30% to 70% on heat bills but make the airÂ quality in your homeÂ cleaner thanÂ the air inÂ hospitals."
Rob Furlong

Sr. Service Technician

Description Coming Soon!
Andrew Kestner

Service Technician

Description Coming Soon!
McCully Harris

Service Technician

Description Coming Soon!
Cody Miller

Service Technician

Description Coming Soon!
Bill Weese

Service Technician

Description Coming Soon!