What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of NWA

4.9

(115 reviews)

Heating & Air Conditioning

Services By One Hour

View More Services

Gentry HVAC Company

Providing Expert AC Repair and More!

In Gentry, when your HVAC system decides to take a vacation, who you gonna call? It’s us, One Hour Heating & Air Conditioning® of NWA! We provide top-notch heating, cooling, and indoor air quality services. We're not just blowing hot (or cold) air here. Our certified technicians are maestros of maintenance, repair wizards, and installation geniuses. We do it all, and we do it well.

Our services include:

Air conditioner repair and maintenance
Duct cleaning and repair
Emergency HVAC services
Heater/furnace repair and maintenance
Indoor air quality testing and services
Thermostat services

Heating problems in the middle of winter? Our team will swoop in and save the day (and your toes from frostbite). Air conditioner acting up during the summer? We'll cool things down before you can say "ice cream sundae." And let's not forget about those pesky airborne pollutants – our indoor air quality services will have you breathing easy in no time.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.9

(115 reviews)

Krista Jenkins

in the last week

“I can't say enough good things! Luis came and was friendly, professional, and did a great job! Both techs we've had come out went above and beyond to answer questions, explain our unit, and overall make sure we had a great experience! I highly recommend not only using them for any service necessary, I also highly recommend their preventative maintenance program. There were no inflated charges, no pressure to purchase unnecessary extras, and honest conversation about our needs. Bonus... there was no wait time, they got us in right away, but would have been worth a wait if necessary!”

todd hoffarth

a month ago

“I needed a spring checkup, so I called a pro. Louis was awesome! It was raining when he got here, so he put on his shoe covers to keep my floors clean, made friends with my doggies and got to work. He took my unit apart and cleaned it all up, then went through it and made sure everything was working properly. I felt like my ac wasn’t cooling as well as it should, so he checked everything out. In no time at all he had my house chilly like it’s supposed to be. All that for a very reasonable price. Louis is super friendly and explained everything he was doing and answered every question I had. I highly recommend this company.”

Grayson Allen

2 weeks ago

“I had a great experience with One Hour Heating & Air Conditioning. My tech, Luis, was punctual, professional, and very knowledgeable. He took the time to answer all my questions and explain everything clearly. The service was quick and efficient. If you’re looking for a reliable HVAC company in Rogers, AR, I highly recommend One Hour Heating & Air Conditioning. Excellent customer service from start to finish!”

B.L. R

2 weeks ago

“Luis was amazing! We were suffering in the heat with a broken thermostat and he came through. Super friendly and knowledgeable. Definitely recommend. We'll be setting up a regular maintenance check because of his great work.”

Menace Cheng

2 weeks ago

“Luis came by to fixed the AC unit and done a phenomenal job. He's a really friendly person and gave us options to choose from. The pricing are reasonable. We recommend this place for your AC/Heating repairs.”

HVAC Services You Can Count On

We're not just any HVAC company. At One Hour Heating & Air Conditioning® of NWA, we believe that prompt service should also be friendly service. From your first call to us, until we wave goodbye, you'll experience nothing but professionalism, efficiency, and a whole lot of smiles.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.