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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
4.9
tammy Ramirez
05-04-2025
“Good knowledge about the situation that was wrong . Fast work thank you for that”
G F
05-04-2025
“Care was exceptional from both doctors and nurses for a middle of the night emergency. They did give me very effective treatment anfter X-rays and get me on my way quickly. Be forewarned, the cost was very high with insurance (BCBS). They started treatment before telling me copay even though I asked what my copay was up front. If I had waited to find out cost, I probably would have tried to find an urgent care , rather than pay ER copay. They did give me my choice of cold beverage from their well stocked fridge with my bill on my way out, though. Five stars for quality of care, though.”
sharon mcclellen
05-04-2025
“He was very nice and did the work plus extras”
Andy Corbett
05-03-2025
“One Hour was great. On time, technician was thorough and explained things well.”
Romy Brewer
05-02-2025
“Cody Carpenter did a great job! Shared all the ac wisdom and was polite and right on time! I am not typically a fan of the “hard sell” from national hvac companies but Cody was informative without being a pushy salesman and I would call him out specifically in the future if I needed ac repairs or service!”
Molly Burkett
05-01-2025
“Our ac quit cooling overnight so I searched for someone and chose One Hour based on reviews. They did an outstanding job!! I appreciate that they give a picture and the background info on the technician before they arrive. Nathan did a fantastic job diagnosing and fixing the issue. I signed up for their service plan based on the amazing service! Thank you!!”
texasflood69
04-30-2025
“Situation Resolved - Had a technician go by a rental house in Robstown to diagnose and service the AC unit. Somehow some confusion ensued between the tenant, the technician, and my sibling regarding payment and approval for the service. This confusion was not the fault of the technician but I did have some difficulty communicating further with the technician that day in trying to resolve the matter since I did want the AC to be serviced. I contacted the office but the only people I was able to speak with were the schedulers who said he would pass on the message to a manager. I did not receive a call back from anyone that day and was extremely put off with the experience. The following day I got a call from Mr. Quintero, general manager, who was extremely professional and explained what happened on their end and also explained the day to day operational tempo that sometimes influences customer service. He then asked me what I needed done to resolve the matter. I appreciated the call back and recommend One Hour Heating and Air Conditioning for your AC service needs.”
Michael Cringole
04-29-2025
“We had been having some issues with our new units at the house -two exterior, two attic and a dehumidifier. Keith - the new GM was willing to look into their issues with his technicians. Now everything seems to be working smoothly. They cleaned up after themselves and made sure their work looked good. Really appreciate the professional work. I would recommend them to anyone.”
Fernando Gutierrez
04-23-2025
“When my old AC unit finally died, I knew I wanted a Heat Pump to replace the old unit. Knowing that would be a significant investment, I knew that choosing the right AC service company would be key. I can say that One Hour Heating and Air Conditioning exceeded all my expectations. From the start, I was impressed by the company’s commitment to excellence by the level of professionalism of their team. I could go on but will end this review with just saying “excellent job guys “”
Patricia Wojciechowski
04-22-2025
“Job was done in good time very professional team work together well, couldn’t ask for a better job. I’d recommend one hour energy to whoever needs air conditioner, replacement or air conditioner repairs.”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.